Every call after 5pm is a case you never see.
First Ring is an AI receptionist built for small law firms. It answers your phone day or night, asks what the caller needs, and books the consultation while they are still on the line. You approve the voice and the script before it goes live.
Send me your practice areas and the hours you miss. I come back with your receptionist answering your own calls. You listen, then decide.
Whitfield and Rowe, after hours. Is this about an accident tonight?
A guy ran the light on Piedmont and T boned my wife. She is at Grady now.
I am sorry. Were the police out, and which county?
Fulton. They came out.
Before you speak to any insurer, tell us. They often ask for a recorded statement, and there are two years to file in Georgia. That gets docketed either way.
Mr Rowe has 8:30am free. Shall I put you in?
Yes.
Booked. You will get a text with the time and address. Bring the police report number and any photos.
Script example, not a recording. Written to show how a call is answered, qualified and booked.
What an after hours call looks like.
This is a working example, not a transcript on a slide. A fictional Atlanta firm, real Georgia deadlines, one call that arrives at 8:40pm on a Sunday.
It is answered in two rings, the caller is qualified, the recorded statement warning goes out before the insurer calls, the two year filing clock is docketed, and the consultation is booked for 8:30 the next morning.
Concept project. Whitfield and Rowe is a fictional firm. This was built as a demonstration, not for a client.
Open the example.What we do
Everything you get, in the order it happens.
- 01
A 30 minute setup call
You tell me your practice areas, the hours you miss, and the questions callers ask most. I build from that, not from a template.
- 02
Your intake script, practice area by practice area
Criminal, DUI, personal injury, whatever you actually take. Each area gets its own questions. You read the wording and change what you do not like before anything goes live.
- 03
Your deadline questions built in
The 30 day licence clock on a DUI. The two year filing clock on an injury claim. A call cannot end without the detail that starts that clock.
- 04
A test call you make yourself
You ring the number and hear exactly what a caller hears, in your firm’s name. You approve the voice and the pace, or I change it.
- 05
Forwarding switched on for the hours you pick
After 5, weekends, court days, lunch, or any time the line is busy. Office hours answer the way they always have.
- 06
Consultations on your calendar
The caller gets a text with the time and address while they are still on the line.
- 07
Every call logged and sent to you each morning
Name, number, county, what happened, what was promised, what got booked. No guessing which calls you missed.
- 08
Urgent matters flagged to your phone the same night
A DUI arrest at 2am does not wait in an inbox until Monday.
- 09
After go live
I answer your messages within one business day, and I update the script when your practice areas or your hours change.
Who this is for
Solo attorneys and firms of two to five lawyers in Georgia taking criminal, DUI or personal injury work.
Firms where the phone rings after 5, on weekends, and while everyone is in court, and nobody is there to answer it.
Firms that would rather hand calls to someone trained on their intake than hire and train a receptionist.
Firms where a missed call is a case walking to the next name on Google.
Who it isn’t for
Firms that already have someone answering every call, and anyone who wants a chatbot on their website instead of their phone answered.
How it works
From your first call to the phone being answered.
- 01
You call me. Fifteen minutes on the phone, and you tell me the areas you handle and the hours nobody answers.
- 02
You approve it. I send you the script and the voice, you listen once, and nothing answers a real caller until you say yes. A few minutes of your time.
- 03
You get your phone answered. Every call logged with the details, consultations on your calendar, and a summary waiting for you each morning.
A local operator, not an agency.
I am Omari Gletten, and First Ring is my business, not an agency with staff behind it. I build the receptionist myself, so the person who answers your questions is the one who set it up. I work with small criminal, DUI and personal injury firms in Georgia, and when something needs changing, you call me.
Questions
My clients want to speak to a real person. Will this put them off?
It answers in your firm’s name and hands the caller to you, and it never pretends to be a lawyer. Approve the words once and most callers just want their question taken properly.
I already have voicemail and a receptionist. What is this actually adding?
It covers the hours and the moments nobody is there, and every call it takes and consult it books is written down for you. If it is not booking work, you stop.
What about confidentiality? People tell me things they would not tell a machine.
Your duty on confidentiality stays with you, it does not move to a tool, so we agree what it may ask and what it must leave alone. On what the rules require for your practice, ask your bar, not me.
What if it says something wrong and creates a problem for me?
It does not give legal advice, and it does not discuss what a case is worth. Where it does not know, it says so, takes the details, and passes the call to you.
Will it make my firm look cheap, or sound like a call centre?
Callers judge whether someone picks up and knows what to ask, not whether a machine picked up. You hear the voice and approve the script before a real call reaches it.
Find out what your phone is missing.
Fifteen minutes, no pitch. I will tell you straight if it is not worth it for your practice.